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Stakeholder Group Key Considerations Engagement and InteractionContractors%u2022 Working conditions that prioritise safety and well being through proactive measures%u2022 Continued professional business relationships%u2022 Access to workspace and equipment conductive to optimising productivity%u2022Transparent and timely compensationDirect Engagement:%u2022 Open communication forums, townhalls, workshops and engagement events, usually in conjunction with employee events%u2022 Videos, meetings, emails, and web-based platforms for internal communications%u2022 Internal journalism through SharePoint publications covering strategic endeavours, Company performance, and community engagement projects%u2022 Opportunities for contractors to participate in engagement events as well as targeted training and workshops to enhance contractor skills Strategic interaction:%u2022 Stakeholder perspective and preference surveys%u2022 Grievance mechanism to address and resolve concerns%u2022 Promotion and encouragement of contractor participation in the Health, Safety, Security and Environment (HSSE) CommitteeDomestic and International Customers%u2022 Safe, responsible, and efficient fulfilment of contractual obligations%u2022 Transparency and timeliness in the bidding process%u2022 Assurance of product quality, specifically regarding potential contaminationDirect engagement:%u2022 Regular meetings, monthly calls, and quality certification with a focus on customer satisfaction in compliance with ISO9000%u2022 Stakeholder perspective and preference surveys. Strategic interaction:%u2022 Issuance of tender invitations two months in advance and ensuring transparency in the bidding process%u2022 Grievance mechanism to address and resolve concerns%u2022 Crude assay assessments to ensure quality of products and consistency verificationEmployees%u2022 Working conditions that prioritise safety and wellbeing through proactive measures%u2022 Equitable and competitive compensation and benefits%u2022 Continued employment/business relationship with structured opportunities for professional growth and skill development%u2022 Access to workspace and equipment conducive to optimising productivity%u2022 Stable employment%u2022 Transparency and equity in remuneration, including benefitsDirect engagement:%u2022 Open communication forums, townhalls, workshops and employee engagement events%u2022 Videos, meetings, emails, and web-based platforms for internal communications%u2022 Internal journalism through SharePoint publications covering strategic endeavours, Company performance, and community engagement projects%u2022 Targeted training and learning opportunities for skill enhancement Strategic interaction:%u2022 Stakeholder perspectives and preferences surveys%u2022 Grievance mechanism to address and resolve concerns%u2022 Provision of ongoing learning opportunities for skill enhancement, including in-house hands-on workshops and coursesAPPENDIX 2OUR STAKEHOLDERS112 2024 SUSTAINABILITY REPORT%uf098 Sustainability at Valeura %uf098 Environment %uf098 Social %uf098 Governance %uf098 Appendix