Stakeholder Group | Key Considerations | Engagement and Interaction |
Contractors | · Working conditions that prioritise safety and well being through proactive measures · Continued professional business relationships · Access to workspace and equipment conductive to optimising productivity · Transparent and timely compensation | Direct Engagement: · Open communication forums, townhalls, workshops and engagement events, usually in conjunction with employee events · Videos, meetings, emails, and web-based platforms for internal communications · Internal journalism through SharePoint publications covering strategic endeavours, Company performance, and community engagement projects · Opportunities for contractors to participate in engagement events as well as targeted training and workshops to enhance contractor skills Strategic interaction: · Stakeholder perspective and preference surveys · Grievance mechanism to address and resolve concerns · Promotion and encouragement of contractor participation in the Health, Safety, Security and Environment (HSSE) Committee |
Domestic and International Customers | · Safe, responsible, and efficient fulfilment of contractual obligations · Transparency and timeliness in the bidding process · Assurance of product quality, specifically regarding potential contamination | Direct engagement: · Regular meetings, monthly calls, and quality certification with a focus on customer satisfaction in compliance with ISO9000 · Stakeholder perspective and preference surveys. Strategic interaction: · Issuance of tender invitations two months in advance and ensuring transparency in the bidding process · Grievance mechanism to address and resolve concerns · Crude assay assessments to ensure quality of products and consistency verification |
Employees | · Working conditions that prioritise safety and wellbeing through proactive measures · Equitable and competitive compensation and benefits · Continued employment/business relationship with structured opportunities for professional growth and skill development · Access to workspace and equipment conducive to optimising productivity · Stable employment · Transparency and equity in remuneration, including benefits | Direct engagement: · Open communication forums, townhalls, workshops and employee engagement events · Videos, meetings, emails, and web-based platforms for internal communications · Internal journalism through SharePoint publications covering strategic endeavours, Company performance, and community engagement projects · Targeted training and learning opportunities for skill enhancement Strategic interaction: · Stakeholder perspectives and preferences surveys · Grievance mechanism to address and resolve concerns · Provision of ongoing learning opportunities for skill enhancement, including in-house hands-on workshops and courses |
Government Authorities | · Compliance with high standards of transparency and governance · Regular communication with relevant government agencies to exchange operational information and reinforce cooperation · Execution of a robust investment strategy for mutual value creation · Commitment to exceptional safety performance · Rapid and efficient response to emergency situation · Demonstrated aspirations to energy security and transitioning toward lower carbon economy · Participation in community development and sustainability initiatives | Public Disclosures: · Website and social media platforms Public meetings: · Collaborations with government-associated /government-affiliated industry groups, such as Petroleum Institute of Thailand (PTIT) Direct Engagement: · Communication through Country Manager and Government Affairs teams · One-on-one meetings · Collaboration on environmental activities, and community development initiatives with key government entities |
Industry Peer Organisations | · Compliance with industry regulations and standards, ensuring alignment with industry best practices · Active participation and contribution in industry-led initiatives · Knowledge-sharing activities and technical communities for industry advancements | Direct engagement: · Meetings, seminars and workshops with industry peers · Knowledge and experience sharing on potential standards for regulatory framework development (including oil spill response preparedness, decommissioning best practices, etc.) |
Local Communities | · Contribute to community development including infrastructure and educational support · Partner with other parties to implement initiative · Transparent communication on plans and potential impacts · Proactively address community concerns · Collaboration initiatives with the local community · Considering impacts on community livelihood, especially fisheries community · Transparent communication on operations, plans and potential impacts · Proactive management and addressing community concerns for a harmonious relationship | Public Disclosures: · Website and social media platforms, including local language accounts Direct Engagement: · Local community meetings · Special events to foster community engagement Strategic Interaction: · Annual mapping and communications oversight of interactions by country management and government affairs team · Establishment of a robust grievance mechanism to address and resolve stakeholder conce3rns effectively · Corporate social responsibility (CSR) projects. |
Media | · Access to information · Report on positive or negative development of business · Access to relevant information on business growth, execution of Company’s strategy | Public Disclosure: · Publicise business activities and news through written, visual, and video content through social media platforms Direct engagement: · Journalist interviews · Proactive media outreach to through public relations agents · Continual accessibility of Company spokepersons, as governed by the Company’s disclosure policy |
Potential Debtholders | · Commitment to meet debt repayment obligations and financial covenants · Prescription of sustainability reporting formats/ metrics/ standards | Direct engagement: · Direct Engagement with lenders through the debt negotiation process |
Shareholders | · Financial performance (value growth) · Sustainable and responsible implementation of business strategy · Transparent reporting of sustainability (ESG) and operational performance in alignment with international standards · Demonstration of strategic direction in reducing greenhouse gas (GHG) emissions | Public Disclosures: · Disclosure in accordance with regular/stock exchange-mandated channels: distribution of press releases through an approved newswire service, SEDARplus.ca · Disclosure of insider trading reports in accordance with securities rules and regulations through online System for Electronic Disclosure by Insiders (SEDI), sedi.ca · Management’s discussion and analysis (MD&A), financial reports and annual information form · Corporate website and social media presence Online Interaction: · Quarterly webcasts and Q&A sessions · Video recordings and media interviews Direct Engagement: · Two-way communication with the research analyst community · Ad hoc inbound queries, one-on-one interviews and conversations, and sustainability-related surveys Public meetings: · Annual general meeting (AGM), investor conferences, and non-deal roadshows · Capital markets day events |
Suppliers | · Maintain asset integrity and safe operations while adhering to industry standards on safety, at a minimum · Effective control measures to prevent critical incidents (e.g. spills, asset damage, etc.) · Continued business relationships · Seek new business opportunities and partnership for mutual business growth | Public Disclosures: · Website and social media platforms · Direct engagement through the negotiation process Strategic interaction: · Stakeholder perspectives and preferences surveys · Grievance mechanism to address and resolve concerns |
Thailand Partners | · Mutual growth and success · Transparent communications · Reliable and sustainable operations · Adherence with joint operating requirements including technical input · High standards for safe and efficient operations · Ethical business practices | Public Disclosures: · Website and social media platforms Direct Engagement: · Regular meetings in accordance with joint operating agreements · Technical committee collaboration · Comprehensive reports on performance, plans, and asset strategy |